Technology
Cloud Services Agreement
Technology service contract for cloud computing access, covering service descriptions, uptime guarantees, data security, portability rights, and disaster recovery for reliable cloud infrastructure services.
Key Clauses
1
Service Description
Defines the cloud services provided, including infrastructure, platform, or software offerings.
2
Service Level Agreement
Specifies uptime guarantees, performance metrics, and remedies for service failures.
3
Data Security and Privacy
Details encryption, access controls, and compliance with data protection regulations.
4
Data Portability and Exit
Ensures customer data can be exported and migrated upon contract termination.
5
Disaster Recovery
Establishes backup procedures, recovery objectives, and business continuity measures.
Use This Template
When You Need This
- Migrating business operations to a cloud service provider
- Negotiating data security and uptime guarantees with a cloud vendor
- Ensuring data portability rights before committing to a cloud platform
- Meeting regulatory compliance requirements for cloud-hosted data