Cloud Services Agreement

Technology

Technology service contract for cloud computing access, covering service descriptions, uptime guarantees, data security, portability rights, and disaster recovery for reliable cloud infrastructure services.

Cloud Services Agreement

Disclaimer: This template is provided for informational purposes only and does not constitute legal advice. Consult a qualified legal professional before using any legal document.

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Key Clauses

  • 1

    Service Description

    Defines the cloud services provided, including infrastructure, platform, or software offerings.

  • 2

    Service Level Agreement

    Specifies uptime guarantees, performance metrics, and remedies for service failures.

  • 3

    Data Security and Privacy

    Details encryption, access controls, and compliance with data protection regulations.

  • 4

    Data Portability and Exit

    Ensures customer data can be exported and migrated upon contract termination.

  • 5

    Disaster Recovery

    Establishes backup procedures, recovery objectives, and business continuity measures.

When You Need This

  • Migrating business operations to a cloud service provider
  • Negotiating data security and uptime guarantees with a cloud vendor
  • Ensuring data portability rights before committing to a cloud platform
  • Meeting regulatory compliance requirements for cloud-hosted data

Frequently Asked Questions

What is a Cloud Services Agreement?

Technology service contract for cloud computing access, covering service descriptions, uptime guarantees, data security, portability rights, and disaster recovery for reliable cloud infrastructure services.

What should a Cloud Services Agreement include?

A comprehensive cloud services agreement should include: service description, service level agreement, data security and privacy, data portability and exit, disaster recovery.

When do I need a Cloud Services Agreement?

Migrating business operations to a cloud service provider. Negotiating data security and uptime guarantees with a cloud vendor. Ensuring data portability rights before committing to a cloud platform. Meeting regulatory compliance requirements for cloud-hosted data.

Is this template legally binding?

Templates provide a strong starting point, but we recommend having important agreements reviewed by a qualified attorney in your jurisdiction to ensure they meet local legal requirements.

Can I customize this template?

Yes — all bracketed [placeholder] fields can be replaced with your specific information. You can also add, remove, or modify clauses to fit your particular situation.

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